top of page

Okanagan Web Design & SEO FAQs

Image by NASA
  • Where are you located?
    Porthos Media is a family-owned web design and digital marketing company run out of our home in the Okanagan Valley. We are in Summerland, BC, Canada, specifically but serve Kelowna, Penticton and clients all over the world.
  • What areas do you serve?
    As most of our work can be done remotely, we serve companies and clients from all over the world. The majority of our current client roster is American but we’re happy to work with people from any country! Locally, we love to serve clients and customers in Kelowna, Penticton, Summerland and the entire Okanagan Valley.
  • Do you work with businesses outside of BC or Canada?
    Absolutely! While Porthos Media is proudly based in Summerland, BC, serving local clients across Kelowna, Penticton, Peachland, and the wider Okanagan Valley, we also work with businesses across Canada and around the world. Our clients span multiple time zones and industries, from the U.S. and Europe to Australia and beyond. Thanks to modern tools like Google Meet, email, and cloud-based project management, we can collaborate seamlessly with you no matter where you're located. Whether you need web design, SEO, copywriting, video editing, or audio production, our fully remote workflow makes it easy to deliver results on time and on budget. 📞 Not local? No problem. Contact us to book a free consultation, and let’s talk about how we can support your business, wherever you are.Do you work with businesses outside of BC or Canada?
  • How much do you charge?
    The prices of our services vary depending on the degree of difficulty, number of staff required and the equipment we need. As such, each project will be quoted individually. If you need a quote for copywriting, audio editing or video editing, reach out to us here.
  • Do you only work remotely or can you come to me?
    If you are located in the Southern Interior of British Columbia, we can come to you if the project requires it, but more often than not, our job can be completed remotely. However, we do have a recording studio that you can come to for certain recording tasks.
  • How can I pay my invoice?
    We’ll send you an invoice that is generated at PayPal. Follow the instructions on the invoice email you receive to pay your invoice. If you prefer a different payment method, please be sure to let us know and we can make arrangements.
  • What industries do you specialize in?
    At Porthos Media, we’ve had the pleasure of working with a wide range of industries, from local trades to global non-profits. While we’re always excited to learn about new sectors, our experience includes: Non-profits and charities (our most frequent clients, both in Canada and the U.S.) Health and wellness: med spas, plastic surgeons, counsellors, personal trainers Retail and lifestyle: beard care brands, cannabis dispensaries, restaurant suppliers Hospitality: hotels, restaurants, bed and breakfasts Professional services: financial companies, authors, public speakers, actors Trades and industry: electricians, plumbers, landscapers, auto repair shops, construction companies, equipment rentals, used manufacturing equipment sales Conferences and events: event websites, speaker profiles, registration systems Pharmaceuticals and healthcare services Whether you're a local business in Kelowna, Penticton, Summerland, or Peachland, or a growing organization based anywhere in the world, we tailor our web design, SEO, digital marketing, and media production services to fit your industry, audience, and goals. 📞 Curious if we’ve worked in your field? Contact us or call 250-733-1166, chances are, we have!
  • Do you offer packages that combine web design, SEO, and digital marketing?
    Yes, we offer packages that combine web design, SEO, and digital marketing. These are customized packages to your needs. Get in touch for a quote!
  • Do you offer ongoing SEO support or just one-time optimizations?
    We offer both. If you’re looking for a one-time SEO overhaul, like cleaning up technical issues, improving content, and boosting your local visibility, we can deliver that. But most clients benefit from ongoing SEO support, where we continuously track performance, adjust strategy, and grow your search presence month by month. This is especially useful for competitive industries in places like Kelowna, Penticton, and the broader Okanagan Valley. Ask us about our monthly SEO retainers for consistent, long-term growth.
  • Do you provide hosting, or do I need to arrange that?
    We don’t provide hosting directly, but we’ll guide you every step of the way to get it set up smoothly. At Porthos Media, we help clients across Kelowna, Penticton, Summerland, Peachland, and beyond choose the best hosting provider for their needs, whether that’s through Wix, WordPress hosting, Shopify, or a third-party service like SiteGround, Bluehost, or Squarespace. We’ll walk you through the process of: Choosing the right hosting plan for your site Setting up your domain name and email if needed Connecting your hosting to your website platform Understanding how to manage renewals and basic settings Prefer we handle it for you? We can also take care of the setup on your behalf. You’ll just need to own the account for security and ownership reasons. 📞 Not sure where to start? Contact us or call 250-733-1166 — we’ll make sure your hosting is rock-solid and hassle-free.
  • Do you do email newsletters and automation?
    Yes! We offer email marketing services including: Newsletter design and content creation Welcome sequences and automations Platform setup and list management Performance tracking and optimization Whether you're sending monthly updates or building an automated email funnel, we’ll help you reach your audience effectively, without sounding spammy or robotic. 📞 Need help with your marketing strategy or email list? Let’s chat or call 250-733-1166.
  • Can you manage our website, SEO, and social media all together?
    Yes, we can multi-task and we are happy to tackle all of your web design, search engine optimization and digital marketing needs.
  • Can you help build a sales funnel or landing page?
    Yes, we can design and build high-converting landing pages and sales funnels for lead generation, product sales, email list growth, and more. Whether you’re running an ad campaign, launching a product, or promoting a local service in Kelowna, Penticton, Summerland, or Peachland, we can help map the customer journey and optimize every step. We’ll assist with the strategy, copywriting, design, and even integration with your CRM or email marketing platform.
  • Can you manage my social media accounts for me?
    Yes, we offer social media management as part of our digital marketing services. We can create, schedule, and post content on your behalf, engage with your audience, and optimize your profiles for better visibility and consistency across platforms like Facebook, Instagram, and LinkedIn. Need someone to just get you set up and hand over the reins? We do that too, along with custom training so you or your team can take over confidently.
  • Can you integrate online booking, e-commerce, or payment gateways?
    Yes, we can integrate all of the above. Whether you're a med spa in Penticton, a restaurant in Kelowna, a vacation rental in Peachland, or running an e-commerce store from Summerland, we can build the tools you need right into your website. We can set up: Online booking systems (great for salons, clinics, service-based businesses) E-commerce functionality for selling products or digital downloads Secure payment gateways like Stripe, PayPal, or Square Appointment scheduling tools and calendar integrations Donation portals for non-profits We’ll help you choose the best solution for your platform (Wix, WordPress, Shopify, etc.) and walk you through how it works. 📞 Want to streamline your business online? Book a consult or call 250-733-1166. We’ll help you set it all up.
  • Can you help write the content for my website?
    Absolutely! Writing is one of our specialties. At Porthos Media, we don’t just design beautiful websites — we craft the words that bring them to life. Whether you're launching a new site or refreshing an old one, we’ll help you create clear, compelling, SEO-friendly content that speaks directly to your ideal audience. We’ve written for clients across a wide range of industries — from non-profits and cannabis dispensaries to med spas, electricians, and financial firms — so we know how to strike the right tone and keep things engaging, professional, and easy to understand. If you’re based in Kelowna, Penticton, Summerland, Peachland, or anywhere in the Okanagan Valley, or even abroad, we’ll collaborate with you to tell your story, showcase your services, and help you get found online. 📞 Want help with copy that actually converts? Let’s chat or call 250-733-1166. We’ll take care of the words so you can focus on running your business.
  • How long does it take to see results from SEO?
    SEO is a long game, but a powerful one. In most cases, you can expect to see noticeable improvements in 3 to 6 months, depending on the competition in your industry, your website’s current state, and how aggressively we implement your strategy. If you're in Kelowna, Penticton, Summerland, Peachland, or another Okanagan community, local SEO efforts may produce quicker results, especially with well-optimized content, listings, and backlinks. We always keep you in the loop with reports so you can see progress along the way. No mystery, no guesswork.
  • What happens if I need updates after the project is finished?
    We’ve got you covered. After your website launches, you can choose to: Make your own updates (we’ll show you how!), or Hire us for ongoing support, either on-demand or through a monthly retainer. At Porthos Media, we offer flexible options for businesses in Kelowna, Penticton, Summerland, Peachland, and beyond, whether you need quick tweaks, new page additions, SEO improvements, or regular content updates. We're here for the long haul if you need us, and we’ll never lock you into anything. 📞 Need something changed down the road? Just reach out or call 250-733-1166. Updates are simple and stress-free.
  • What is copywriting?
    Copywriting is strategic writing in order to convert readers into customers or sales. Copywriting fills the text of websites, brochures, newsletters and any other promotional materials you need to run your business.
  • Will my website be mobile-friendly and responsive?
    Yes , 100%. Every website we build at Porthos Media is fully mobile-friendly and responsive by default. That means your site will look great and function smoothly on phones, tablets, laptops, and desktops, no pinching, zooming, or broken layouts. With so much traffic coming from mobile users in places like Kelowna, Penticton, Summerland, Peachland, and across the Okanagan Valley, having a responsive design isn’t just a bonus, it’s essential. We test every page thoroughly across multiple screen sizes and devices to make sure your visitors have the best possible experience. 📞 Want to see mobile-friendly examples of our work? Get in touch or call 250-733-1166 — we’d love to show you.
  • Will I be able to edit the website myself after it's done?
    Yes! Absolutely. At Porthos Media, we believe your website should be easy to update and truly yours. Whether your site is built on Wix, WordPress, Shopify, Squarespace, or another platform, we’ll make sure you can confidently make changes after launch. We provide personalized training tailored to the platform you've chosen, showing you how to update text, swap images, publish blog posts, manage products, and more. We’ll even record tutorials if you’d like to refer back to them later. Prefer to stay hands-off? No problem! We also offer ongoing support and maintenance plans, so we can take care of updates for you. 📞 Want to see what managing your own site could look like? Reach out or call 250-733-1166, we’re happy to walk you through it.
  • What platform do you build websites on (e.g., Wix, WordPress, Shopify)?
    At Porthos Media, we work with all major website platforms, including Wix, WordPress, Shopify, Squarespace, and custom-built sites. Whether you're a service-based business in Kelowna, an e-commerce shop in Penticton, or a non-profit based outside of Canada, we’ve got the right tools and the right people for the job. We have a trusted network of platform-specific experts and contractors, so no matter what system you're currently on — or where you’d like to go — we can design, build, and optimize your site for performance, SEO, mobile responsiveness, and a great user experience. If you're not sure which platform is right for your business, we’ll walk you through the pros and cons and recommend the best fit based on your goals, budget, and future plans. 📞 Have a platform in mind or need help deciding? Contact us or call 250-733-1166 for expert guidance.
  • How long does a full website and digital strategy project take?
    The timeline depends on the scope of your project, but at Porthos Media, we work efficiently to deliver high-quality results without unnecessary delays. For a basic brochure-style website — perfect for many local businesses in Summerland, Kelowna, Penticton, Peachland, and the Okanagan Valley — we can often complete the entire site within one week, provided we receive all content and materials (text, images, branding assets) up front. More complex websites or those paired with SEO strategy, digital marketing setup, or custom features may take 2–6 weeks, depending on your goals and how quickly we can collaborate on approvals and content. We’re all about clarity and communication, so you’ll receive a clear timeline and checklist at the beginning of your project, and we’ll keep you updated every step of the way. 📞 Ready to get started? Call 250-733-1166 or book a free consultation to plan your ideal website launch.
  • What is your pricing structure — hourly, project-based, or retainer?
    At Porthos Media, we offer flexible pricing to suit the needs of businesses across Kelowna, Penticton, Summerland, Peachland, and the Okanagan Valley. Our pricing structure depends on the type and scope of the work: Project-Based Pricing – Ideal for one-time needs like web design, a new SEO strategy, or a full video production. We’ll provide a clear quote upfront so there are no surprises. Hourly Rates – Best for small updates, consulting, or ongoing tasks that don’t require a full project. This is common for things like minor website changes, graphic design, or copywriting tweaks. Monthly Retainers – Perfect for businesses that want ongoing support with SEO, website maintenance, digital marketing, or content creation. A retainer ensures we’re available when you need us with predictable monthly costs. We’ll always help you choose the most cost-effective option based on your goals and budget. Whether you need a full website build, a boost in Google rankings, or ongoing content production, we’re here to work with you — not upsell you. 📞 Have questions about pricing? Call us at 250-733-1166 or contact us here for a free estimate.
  • How do I know which services my business needs most?
    Every business is unique, and the best place to start is with a conversation. At Porthos Media, we offer a free consultation to help you identify where your business will benefit most, whether that’s a professional website redesign, search engine optimization (SEO) to bring in more local traffic from places like Kelowna, Penticton, Summerland, Peachland, or the wider Okanagan Valley, or digital marketing strategies to convert more leads. If you’re not sure whether you need SEO, web design, video editing, or audio production, we’ll break it down in plain English and make recommendations based on your goals, audience, and budget. For example: If your website looks outdated or doesn’t work well on mobile, we’ll start with web design. If you have a great website but no one’s finding you on Google, you likely need SEO. Want to launch a podcast or promotional video? Our audio and video production team can help from recording to editing. We’re a local Summerland-based team working across the Okanagan Valley and the globe, and we’re here to make the process simple, transparent, and effective. 📞 Call us at 250-733-1166 or book a free consultation to get started.
  • What software do you use for audio editing?
    Our audio editing team uses a suite of audio editing tools that includes: ProTools Logic Cubase Soundforge Audacity
  • What software do you use for video editing?
    Our video editing team uses a suite of video editing tools including: Adobe Premier Final Cut Pro CyberLink PowerDirector 365 Pinnacle Studio Filmora
  • Can I hire you to shoot my video?
    No. We do not shoot video. We will edit your raw footage.
  • Can I hire you to write the script for my video or podcast?
    Yes! Our copywriters are happy to write scripts for promotional videos or podcasts as well as social media videos and more.

STILL HAVE QUESTIONS? CALL US!

CONTACT US

Over the phone or online

#29-7915 Hespeler Rd.,

Summerland, BC

Canada, V0H1Z4

Porthos Media for Web design, SEO, Digital Marketing

Need an Okanagan-friendly website? Let’s talk →

Thanks for submitting!

© 2023 Porthos Media • Privacy

info@porthosmedia.net  |   Summerland, BC V0H1Z4

  • LinkedIn
  • Twitter
  • Facebook
100% Canadian Owned
bottom of page