Question 1

Where are you located?

Accepted Answer

Porthos Media is a family-owned web design (https://www.porthosmedia.net/web-design)and digital marketing consulting firm run out of our home in the Okanagan Valley. We are in Summerland, BC, Canada, specifically but serve Kelowna,(https://www.porthosmedia.net/kelowna-podcast-production) Penticton and clients all over the world.

Question 2

What areas do you serve?

Accepted Answer

As most of our work can be done remotely, we serve companies and clients from all over the world. The majority of our current client roster is American but we’re happy to work with people from any country!

Locally, we love to serve clients and customers in Kelowna,(https://www.porthosmedia.net/kelowna-copywriting) Penticton, Summerland and the entire Okanagan Valley.

Question 3

Do you work with businesses outside of BC or Canada?

Accepted Answer

Absolutely! While Porthos Media is proudly based in Summerland, BC, serving local clients across Kelowna, Penticton, Peachland, and the wider Okanagan Valley, we also work with businesses across Canada and around the world. Our clients span multiple time zones and industries, from the U.S. and Europe to Australia and beyond.

Thanks to modern tools like Google Meet, email, and cloud-based project management, we can collaborate seamlessly with you no matter where you're located. Whether you need consulting for web design, SEO, copywriting, video editing,(https://www.porthosmedia.net/video-editing-production) or audio production, our fully remote workflow makes it easy to deliver results on time and on budget.

📞 Not local? No problem. Contact us(https://www.porthosmedia.net/contact) to book a free consultation, and let’s talk about how we can support your business, wherever you are.Do you work with businesses outside of BC or Canada?

Question 4

How much do you charge?

Accepted Answer

We charge $180 per hour for consulting. Because our work is strategic and highly focused, most clients find they need fewer hours than expected. If we’re not the right fit for your budget, we’re happy to point you toward other options.

Our digitizing and archiving services are tailored to each project. We offer estimates following a one-time assessment, available for a $20 fee.

Get in touch (https://www.porthosmedia.net/contact)to get started!

Question 5

Do you only work remotely or can you come to me?

Accepted Answer

If you are located in the Southern Interior of British Columbia, we can come to you if the project requires it, but more often than not, our job can be completed remotely.

Question 6

How can I pay my invoice?

Accepted Answer

We’ll send you an invoice with our branding on it, and the email will always come from an address that ends in @porthosmedia.net - keep this in mind to avoid scammers!

When the email comes, you can follow the instructions on it to pay your invoice online by credit card or Interac E-transfer. If you need help paying your bill, please never hesitate to reach out: info@porthosmedia.net (mailto:info@porthosmedia.net)

Question 7

What industries do you specialize in?

Accepted Answer

At Porthos Media, we’ve had the pleasure of working with a wide range of industries, from local trades to global non-profits. While we’re always excited to learn about new sectors, our experience includes:

• Non-profits and charities (our most frequent clients, both in Canada and the U.S.)
 • Health and wellness: med spas, plastic surgeons, counsellors, personal trainers
 • Retail and lifestyle: beard care brands, cannabis dispensaries, restaurant suppliers
 • Hospitality: hotels, restaurants, bed and breakfasts
 • Professional services: financial companies, authors, public speakers, actors
 • Trades and industry: electricians, plumbers, landscapers, auto repair shops, construction companies, equipment rentals, used manufacturing equipment sales
 • Conferences and events: event websites, speaker profiles, registration systems
 • Pharmaceuticals and healthcare services

Whether you're a local business in Kelowna, Penticton, Summerland, or Peachland, or a growing organization based anywhere in the world, we tailor our consulting services for web design, SEO,(https://www.porthosmedia.net/search-engine-optimization) digital marketing, and media production to fit your industry, audience, and goals.

📞 Curious if we’ve worked in your field? Contact us(https://www.porthosmedia.net/contact) or call 250-733-1166, chances are, we have!

Question 8

Do you offer consulting packages that combine web design, SEO, and digital marketing?

Accepted Answer

Yes, we offer consulting packages that combine invaluable information about DIY web design, SEO, podcast production and digital marketing. These are customized packages to your needs. Get in touch (https://www.porthosmedia.net/contact)for a quote!

Question 9

Do you offer ongoing SEO support or just one-time consults?

Accepted Answer

We offer both. If you’re looking for help with a one-time SEO (https://www.porthosmedia.net/search-engine-optimization)overhaul, like cleaning up technical issues, improving content, and boosting your local visibility, we can deliver the details you need.

But most clients benefit from ongoing SEO support, where we continuously track performance, adjust strategy, and grow your search presence month by month. This is especially useful for competitive industries in places like Kelowna, Penticton, and the broader Okanagan Valley.

Ask us about our monthly SEO consulting retainers for consistent, long-term growth.

Question 10

Do you provide hosting, or do I need to arrange that?

Accepted Answer

We don’t provide hosting directly, but we’ll guide you every step of the way to get it set up smoothly. At Porthos Media, we help clients across Kelowna, Penticton, Summerland, Peachland, and beyond choose the best hosting provider for their needs, whether that’s through Wix, WordPress hosting, Shopify, or a third-party service like SiteGround, Bluehost, or Squarespace.
We’ll walk you through the process of:

• Choosing the right hosting plan for your site
 • Setting up your domain name and email if needed
 • Connecting your hosting to your website platform
 • Understanding how to manage renewals and basic settings

📞 Not sure where to start? Contact us(https://www.porthosmedia.net/contact) or call 250-733-1166 — we’ll make sure your hosting is rock-solid and hassle-free.

Question 11

Do you consult about email newsletters and automation?

Accepted Answer

Yes! We offer email marketing consulting services including:

• Newsletter design and content creation tips
 • Welcome sequences and automations strategies
 • Platform setup and list management recommendations 
 • Performance tracking and optimization suggestions

Whether you're sending monthly updates or building an automated email funnel, we’ll help you reach your audience effectively, without sounding spammy or robotic.

📞 Need help with your marketing strategy or email list? Let’s chat(https://www.porthosmedia.net/contact) or call 250-733-1166.

Question 12

Can you manage our website, SEO, and social media?

Accepted Answer

At this time, we only offer consulting.

Question 13

Can you help build a sales funnel or landing page?

Accepted Answer

Yes, we can help you design and build high-converting landing pages and sales funnels for lead generation, product sales, email list growth, and more.

Whether you’re running an ad campaign, launching a product, or promoting a local service in Kelowna, Penticton, Summerland, or Peachland, we can help map the customer journey and optimize every step.

We’ll assist with the strategy, copywriting, design, and even integration with your CRM or email marketing platform.

Question 14

Can you manage my social media accounts for me?

Accepted Answer

Yes, we offer social media management as part of our digital marketing services. We can create, schedule, and post content on your behalf, engage with your audience, and optimize your profiles for better visibility and consistency across platforms like Facebook, Instagram, and LinkedIn.
Need someone to just get you set up and hand over the reins? We do that too, along with custom training so you or your team can take over confidently.

Question 15

Can you integrate online booking, e-commerce, or payment gateways?

Accepted Answer

Yes, we can integrate all of the above. Whether you're a med spa in Penticton, a restaurant in Kelowna, a vacation rental in Peachland, or running an e-commerce store from Summerland, we can build the tools you need right into your website.

We can set up:

• Online booking systems (great for salons, clinics, service-based businesses)
 • E-commerce functionality for selling products or digital downloads
 • Secure payment gateways like Stripe, PayPal, or Square
 • Appointment scheduling tools and calendar integrations
 • Donation portals for non-profits

We’ll help you choose the best solution for your platform (Wix, WordPress, Shopify, etc.) and walk you through how it works.

📞 Want to streamline your business online? Book a consult(https://www.porthosmedia.net/contact) or call 250-733-1166. We’ll help you set it all up.

Question 16

Can you help write the content for my website?

Accepted Answer

Absolutely! Writing (https://www.porthosmedia.net/copywriting-services-penticton-kelowna)is one of our specialties. At Porthos Media, we don’t just help you design beautiful websites — we can craft the words that bring them to life. Whether you're launching a new site or refreshing an old one, we’ll help you create clear, compelling, SEO-friendly content (https://www.porthosmedia.net/kelowna-copywriting)that speaks directly to your ideal audience.

We’ve written for clients across a wide range of industries — from non-profits and cannabis dispensaries to med spas, electricians, and financial firms — so we know how to strike the right tone and keep things engaging, professional, and easy to understand.

If you’re based in Kelowna, Penticton, Summerland, Peachland, or anywhere in the Okanagan Valley, or even abroad, we’ll collaborate with you to tell your story, showcase your services, and help you get found online.

📞 Want help with copy that actually converts? Let’s chat(https://www.porthosmedia.net/contact) or call 250-733-1166. We’ll take care of the words so you can focus on running your business.

Question 17

How long does it take to see results from SEO?

Accepted Answer

SEO is a long game, but a powerful one. In most cases, you can expect to see noticeable improvements in 3 to 6 months from the date of SEO project completion, depending on the competition in your industry, your website’s current state, and how aggressively you implement your strategy.

If you're in Kelowna, Penticton, Summerland, Peachland, or another Okanagan community, local SEO (https://www.porthosmedia.net/search-engine-optimization)efforts may produce quicker results, especially with well-optimized content, listings, and backlinks.

We always keep you in the loop with reports so you can see progress along the way. No mystery, no guesswork.

Question 18

What happens if I need updates after the project is finished?

Accepted Answer

We’ve got you covered. After your website launches, you can hire us for ongoing support while you make your own updates.

At Porthos Media, we offer flexible options for businesses in Kelowna, Penticton, Summerland, Peachland, and beyond, whether you need quick tweaks, new page additions, SEO improvements, or regular content updates. We're here for the long haul if you need us, and we’ll never lock you into anything.

📞 More questions? Just reach out(https://www.porthosmedia.net/contact) or call 250-733-1166.

Question 19

What is copywriting?

Accepted Answer

Copywriting is strategic writing in order to convert readers into customers or sales. Copywriting fills the text of websites, brochures, newsletters and any other promotional materials you need to run your business.

Question 20

Can you show me hot to make my website more mobile-friendly and responsive?

Accepted Answer

Yes , 100%. Every website we help you build at Porthos Media is fully mobile-friendly and responsive by default. That means your site will look great and function smoothly on phones, tablets, laptops, and desktops, no pinching, zooming, or broken layouts.

With so much traffic coming from mobile users in places like Kelowna, Penticton, Summerland, Peachland, and across the Okanagan Valley, having a responsive design isn’t just a bonus, it’s essential. We'll walk you through the process of testing every page thoroughly across multiple screen sizes and devices to make sure your visitors have the best possible experience.

📞 Do you have a site that needs mobile work? Get in touch(https://www.porthosmedia.net/contact) or call 250-733-1166 — we’d love to talk with you.

Question 21

Will I be able to edit the website myself after it's done?

Accepted Answer

Yes! Absolutely. At Porthos Media, we believe your website should be easy to update and truly yours. Whether your site is built on Wix, WordPress, Shopify, Squarespace, or another platform, we’ll make sure you can confidently make changes after launch.

We provide personalized training tailored to the platform you've chosen, showing you how to update text, swap images, publish blog posts, manage products, and more. We’ll even record tutorials if you’d like to refer back to them later.

📞 Want to see what managing your own site could look like? Reach out(https://www.porthosmedia.net/contact) or call 250-733-1166, we’re happy to walk you through it.

Question 22

What platform do you build websites on (e.g., Wix, WordPress, Shopify)?

Accepted Answer

At Porthos Media, we work with all major website platforms, including Wix, WordPress, Shopify, Squarespace, and custom-built sites. Whether you're a service-based business in Kelowna,(https://www.porthosmedia.net/kelowna-copywriting) an e-commerce shop in Penticton, or a non-profit based outside of Canada, we’ve got the right tools and the right people for the job.

We have a trusted network of platform-specific experts and contractors, so no matter what system you're currently on — or where you’d like to go — we can design, build, and optimize your site for performance, SEO, mobile responsiveness, and a great user experience.

If you're not sure which platform is right for your business, we’ll walk you through the pros and cons and recommend the best fit based on your goals, budget, and future plans.

📞 Have a platform in mind or need help deciding? Contact us(https://www.porthosmedia.net/contact) or call 250-733-1166 for expert guidance.

Question 23

How long does a full website and digital strategy project take?

Accepted Answer

The timeline depends on the scope of your project and the level of consulting support you need. At Porthos Media, we focus on strategic guidance, planning, and hands-on consulting to help you move efficiently — without unnecessary delays or guesswork.

For a basic brochure-style website, common for many local businesses in Summerland, Kelowna, Penticton, Peachland, and across the Okanagan Valley, we can often guide clients through planning, structure, and setup within one week, provided content and assets (text, images, branding) are ready.

More complex projects — including those involving SEO strategy, digital marketing planning, content structure, or custom features — typically unfold over 2–6 weeks. This allows time for thoughtful collaboration, decision-making, and implementation on your end with our expert support.

We prioritize clarity and communication. You’ll receive a clear timeline, checklist, and strategic roadmap at the start of your engagement, along with ongoing guidance to keep everything moving smoothly.

📞 Ready to get started? Call 250-733-1166 or book a free consultation to plan your website, SEO, or digital strategy with confidence.

Question 24

What is your pricing structure — hourly, project-based, or retainer?

Accepted Answer

At Porthos Media, we offer clear, flexible pricing for businesses across Kelowna, Penticton, Summerland, Peachland, and the Okanagan Valley. Our pricing depends on the type of service and the scope of your needs.

Consulting
Our consulting services are billed at $185 per hour. This includes strategic guidance for SEO, DIY web design, digital marketing, podcast production, AI tools, and overall digital strategy. Hourly consulting is ideal for businesses that want expert direction, problem-solving, and clarity without committing to a full project build.

Digitizing & Archiving
Digitizing and archiving projects vary widely depending on the materials involved. We begin with a one-time $20 assessment fee, which allows us to review your items and provide an accurate estimate. Final pricing is based on the scope and complexity of the project.

Copywriting
All copywriting services are quoted on a case-by-case basis, as pricing depends on factors such as length, purpose, research requirements, and revision needs. If you’re looking for website copy, SEO content, or marketing messaging, we’re happy to provide a custom quote.

We believe in transparency and finding the most practical option for your goals — no upselling, no pressure.

📞 Have questions about pricing? Call us at 250-733-1166 or get in touch(https://www.porthosmedia.net/contact) to request a quote.

Question 25

How do I know which services my business needs most?

Accepted Answer

Every business is unique, and the best place to start is with a conversation. At Porthos Media, we offer a free consultation to help you identify where your business will benefit most, whether that’s a professional website redesign consulting, clear strategies for search engine optimization (SEO) to bring in more local traffic from places like Kelowna, Penticton, Summerland, Peachland, or the wider Okanagan Valley, or digital marketing strategies (https://www.porthosmedia.net/digital-marketing-okanagan)to convert more leads.

If you’re not sure whether you need consulting for SEO, web design, video editing, or audio production, we’ll break it down in plain English and make recommendations based on your goals, audience, and budget. For example:

• If your website looks outdated or doesn’t work well on mobile, we’ll start with web design.
 • If you have a great website but no one’s finding you on Google, you likely need SEO.
 • Want to launch a podcast or promotional video? Our audio and video production team can help from recording to editing.

We’re a local Summerland-based team working across the Okanagan Valley and the globe, and we’re here to make the process simple, transparent, and effective.

📞 Call us at 250-733-1166 or book a free consultation(https://www.porthosmedia.net/contact) to get started.

Question 26

What software do you recommend for audio editing?

Accepted Answer

The tools we tend to gravitate to the most when editing audio are:

• ProTools
 • Logic
 • Cubase
 • Soundforge
 • Audacity

Question 27

What software do you use for video editing?

Accepted Answer

Our video editing team uses a suite of video editing tools including:

• Adobe Premier
 • Final Cut Pro
 • CyberLink PowerDirector 365
 • Pinnacle Studio
 • Filmora

Question 28

Can I hire you to shoot my video?

Accepted Answer

No. We do not shoot video. We can advise you on how to do it effectively, suggest the right equipment, suggest editing strategies and effective calls to action. We can then help with posting the video, explaining where would be the most beneficial for you to share it, how to caption it to ensure it has the effect you want, how to create landing pages to capture folks clicking through from the video, and how to keep those people coming back for more.

The good news is: we're living in the future and you likely have a powerful, quality camera in your pocket as you're reading this, that has been used to shoot films and commercials for major brands.

You have the gear.

We have the know-how.

All you need to do is give us a call: 250-733-1166 or get in touch to request a quote.

Question 29

Can I hire you to write the script for my video or podcast?

Accepted Answer

Yes! Our copywriters are happy to write scripts for promotional videos or podcasts as well as social media videos and more.

Have a copywriting project you need quoted? Call us at 250-733-1166 or get in touch to request one.

Porthos Media

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