Digitization and organization for museums, historical societies, cultural groups, churches, and community organizations. Make photographs, oral histories, sermons, and event footage easier to find and share.
Organized cloud backups, family archive drives, custom USBs, and duplicate copies for loved ones. Responsible disposal is also available for old media and sensitive materials you no longer need.
We’re Courtney and John, the people behind Porthos Media. From our family-owned business in Summerland, we help families across Penticton and the South Okanagan bring their memories back into everyday life.
Your photos, tapes, and recordings are personal. We treat them that way—with care, respect, and a healthy obsession with the details.
Pricing & TurnaroundHow much does photo, video, or audio digitization cost?
Your price depends on the media format, quantity, condition and delivery options. Use Start an order for an initial estimate, or send us a few photos and an approximate count if you are unsure what you have. We will confirm the scope and expected cost before beginning your project.
Can I get an estimate before you start?
Yes. Tell us what you have, roughly how much there is and how you want to use the files. We will provide an estimate and expected timeline before starting. If your materials are already with us and you decide not to proceed, we can arrange return by COD mail when you provide a complete return address.
How long does digitization take?
Timing depends on the collection size, formats, condition and current workload. Video and audio transfers, fragile items and detailed archive projects can take longer than straightforward scanning. Share any deadline when you enquire; we will give you an estimated turnaround before work begins.
Do I have to pay before or after the work is done?
Payment terms are confirmed with your estimate. A deposit may be needed for some projects, and final payment is typically due before files and originals are released. You will know the payment schedule before deciding to go ahead.
What payment methods do you accept?
Use the payment options shown on your invoice. These can include card, PayPal and Interac e-Transfer. If you need a particular payment method, ask us when requesting your estimate.
Drop-Off Pickup & ShippingWhere are you located?
We are based in Summerland, BC, serving the Okanagan and mail-in customers across Canada. Local handovers are arranged in advance. Contact us for an appointment and drop-off details; our published PO Box is a mailing address, not a walk-in shop.
Do you offer local pickup and drop-off?
Free local pickup and drop-off may be available for Southern Okanagan digitization orders, depending on your location, project size and scheduling. Send us your community and an outline of the collection so we can confirm arrangements before you book.
Do you serve customers outside the Okanagan?
Yes. Customers across Canada can mail media to us. Contact us first if you have an unfamiliar format or fragile items, then follow our mail-in instructions. Include your contact details, complete return address and a description of the work. We will confirm the project details after the collection arrives.
File Delivery & StorageHow will I receive my digitized files?
We can arrange USB drives, digital downloads or an external-drive archive to suit your collection. Tell us which devices you use and whether you need copies for relatives. We will confirm file formats, organization, delivery method and any drive or additional-copy costs in your estimate.
Can I get my files by digital download?
Yes, when online delivery suits the collection size and your internet connection. For files delivered through your client area, the included download period is six months. Download and back up your files during that time. Large video collections may be more practical on a USB or external drive.
What file formats do you provide?
We choose formats around how you want to view, share, print or archive the material. Audio can be supplied as MP3 or WAV; image, document and video options depend on the project. Tell us about your devices or any archive specifications before we quote so we can confirm the right output.
Safety Care & PrivacyHow do you handle original photos, slides, negatives, tapes, and other media?
We handle each collection with care, whether it is a few family photos or a larger archive. Labels and project instructions help us maintain order and identify fragile items. Tell us about any damage, unusual materials or special handling needs before the collection arrives.
Are my family photos and videos kept private?
Yes. We treat your personal media and files as private and do not publish them or use them in marketing without your permission. Let us know about any particular confidentiality or access requirements before starting so we can confirm the arrangements for your project.